IMS Policy

We are committed to:

Deliver quality Base Transceiver Station services while meeting applicable statutory and regulatory requirements.

Effectively implement our Integrated Management Systems (IMS) and remain compliant to ISO 9001:2015 & ISO 45001:2018.


To ensure no Bit of Information is lost due to a BTS site not taken care of, as a BTS Site is a key node for customer experience in a wireless network.


To develop technical and business competences, and acquire professional tools required to ensure every BTS site is built, maintained and optimized for improved customer experience.

This is achieved by:

    Continually improving customer satisfaction.

    Continual Management by statistics.

    Continual efforts towards an accident-free workplace.

    Striving to eliminate foreseeable hazards and incidents, which may affect property and/or people.

    Integrating health & safety aspects in all strategic and operations managerial decisions.

    Staff training and involvement in decisions relating to their safety and growth.